Delivery, Return & Cancellation
REPORTS: Customers are requested to exercise due discretion and care while ordering reports, because once the report has been allocated to an astrologer for processing, no refund requests will be entertained. However, if you wish to cancel an order for a report, you can do so within one hour of placing the order, in which case you will have to e-mail at info@astroyes.com
Reports are delivered within 72 hours from the time the required inputs are provided by the user. Please check product page for exact delivery times.
The delivery time-frames displayed on our website are approximate, but we make every effort to strictly adhere to them. However, since these reports are personalised and manually prepared by our astrologers, sometimes human delays may become inevitable. Minor delays which are considered reasonable will not be treated as a basis for refunds. Also, refund requests for incorrect data provided by customers will not be entertained under any circumstances. You are therefore requested to double-check your data before providing it to us. Still, if you e-mail us at info@astroyes.com within an hour of ordering the report, we will consider making the appropriate changes.
TALK TO ASTROLOGER MINUTES: Once you have paid for the minutes to speak to the astrologers, refund requests will not be entertained under any circumstances. Clients may be allowed to change timings as per the consultant’s convenience.
Need help?
Contact us at {info@astroyes.com} for questions related to refunds and returns.